Remote connections are now enabled, and you should try to connect again. We also noticed another possible issue that could prevent using of Remote Desktop. There are many great third-party applications for a remote control that are user-friendly and simple to use. However, you can fix that issue simply by removing the saved credentials.
To do that, just follow these steps:. After deleting your credentials, check if the problem still persists.
Many users reported that this solution fixed the problem for them, so be sure to try it out. Many users use custom scaling on larger monitors, but sometimes this feature can cause problems with Remote Desktop. However, you can fix that simply by turning custom scaling off. To do that, just do the following:. Once you sign back in, the scaling should be set to default and all problems with Remote Desktop will be resolved. Many users reported that this solution worked for them, so we strongly recommend you to try it out.
- Frequently asked questions about the Remote Desktop clients;
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According to users, you might be able to fix this problem by making one small change to your registry. To do that, follow these steps:. After making these changes, check if the problem still persists. This might be a slightly advanced solution, but many users reported that it worked for them, so you might want to try it out. Several users reported that they were unable to use Remote Desktop due to their hosts file. According to them, to fix the issue, you need to manually add the IP address and the server name to the hosts file on your PC.
To do that, navigate to C: Jan 21, Did this ever get resolved? Using, Microsoft Remote Desktop I can't connect remotely on my Mac Aug 5, 6: Thanks jaredfs. Thanks for the quick fix! Jan 13, 9: I had the very same issue. But, as suggested by someone here, I downloaded Microsoft Remote Desktop from the Appstore and the connection went through instantly.
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How to Control a Windows PC using Remote Desktop for Mac
Feb 9, 5: Did anybody figure this out? It used to work perfectly before until I installed the latest Windows 10 build. Other Windows computers can still connect. Apr 10, 5: The problem is with this update, because i have another machine that i have not updated and works fine. Oct 23, 8: But it was not working on the Win10 box. I was in the insiders Beta program. Well as said above, that was short lived with the next update CORD stopped working again.
Remote Desktop → Mac OS X Instructions
I said Yes, and boom! This must be a PC to PC handshake that we never see. Get CORD updated to deal with this " security certificate " doubt this will happen. Nov 9, 9: This Orange remote desktop app from darshen's link worked.
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The original app that came with my microsoft install on Mac with Disk and Antenna icon didn't. Nov 9, This error is caused by a misconfiguration on the remote PC. This error happens when a Resource Authorization Policy on the gateway server stops your user name from connecting to the remote PC. This can happen in the following instances:.
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Our feedback system is built on GitHub Issues. Read more on our blog. Exit focus mode. In this article. Windows 10, Windows 8. Setting up Connections, gateway, and networks Web client Monitors, audio, and mouse Mac hardware Specific error messages The majority of these questions apply to all of the clients, but there are a few client specific items. Setting up Which PCs can I connect to? I have my device set up, but I don't think the PC's ready. Otherwise, if you prefer to do things manually, read on. For Windows 10, do the following: On the device you want to connect to, open Settings.
Select System and then Remote Desktop. Use the slider to enable Remote Desktop. In general, it's best to keep the PC awake and discoverable to facilitate connections. Click Show settings to go to the power settings for your PC, where you can change this setting. Hibernation isn't available on all PCs. Make sure you have the right PC name, and then check to see if you entered that name correctly.
Make sure you have internet connection. If you're using Windows Firewall, follow these steps: Open Windows Firewall. Click Allow an app or feature through Windows Firewall. Click Change settings.
Remote Desktop → Mac OS X Instructions
You might be asked for an admin password or to confirm your choice. Remote connections might not be set up on the remote PC. The remote PC might be turned off. Why can't I find or connect to my PC? Check the following: Is the PC on and awake? Did you enter the right name or IP address? We'd love to hear your thoughts.